FREQUENTLY ASKED QUESTIONS - MOBILE NUMBER PORTABILITY

FREQUENTLY ASKED QUESTIONS

MOBILE NUMBER PORTABILITY

Q1. What is Mobile Number Portability? 
A1. Mobile Number Portability (MNP) is the facility for users to switch to a new Mobile Service Provider in the same Licensed Service Area (LSA), while retaining their existing mobile number . Sim card and all services on the mobile connection will change and will be provided by the new Service Provider.

Q2. How can you benefit from MNP?
A2. The main benefit of MNP is freedom of choice and the competition that it generates. Now, you are free to choose a new Mobile Service Provider without having to change to a new number. This means you can avoid the inconvenience of having to notify friends and associates that you have changed your Number.

Q3. What is porting? 
A3. 'Porting' is the act of switching to a new Mobile Service Provider within the same LSA, without changing your mobile number. However, only active mobile numbers can port. Thus, do not terminate your current line before porting.

Q4. Who can port? 
A4. Any eligible Pre-Paid and Post-Paid (GSM / CDMA) mobile users can port. Eligibility conditions for porting are as follows :-

(a) There are no outstanding payments due from the subscriber by way of pending bill or bills, as the case may be, issued as per the normal billing cycle but before the date of application for porting;
(b) The porting request has been made after the expiry of a period of ninety days from the date of activation of a new connection or from last porting;
(c) No request for change of ownership of the mobile number is under process;
(d) The mobile number sought to be ported is not sub-judice;
(e) Porting of the concerned mobile number has been not prohibited by any Court of Law;
(f) Subscriber has applied for porting within LSA ( Licensed Service Area ) ;
(g) The unique porting code mentioned in the porting request matches with the unique porting code allocated by the Donor Operator for the mobile number sought to be ported;
(h) The subscriber has complied with exit clause for the present connection.

Q5. Can I port my number if I am on a pre-paid service? 
A5. Yes, both pre-paid and post-paid customers can request for porting to either prepaid or post-paid plan with the new Mobile Service Provider. Subscriber who simply requires change in Plan from Post paid to pre-paid and vice versa can do so in BSNL without the process of porting. Porting process is involved only when subscriber desires to change his operator.

Q6. Can I port my number if I am on a CDMA service? 
A6. Yes, any CDMA / GSM or 3G customers can request for a port to any technology with the new Mobile Service Provider, provided he meets the eligibility conditions stated in para 4 above.

Q7. What do you need to consider carefully before you port?

(a) Check if you meet the eligibility conditions stated in para 4 above.

(b) If you have any overdue bills or have existing contracts with your current Mobile Service Provider, the current Mobile Service Provider will reject your porting request forwarded by the new Mobile Service Provider. In such a case, you will not get refund of the administrative porting fees. Kindly ensure that you do not have any bills overdue and you fulfil the exit clause with the existing service provider. Contracts still in place with the new Mobile Service Provider

(c) For pre-paid users, you need to know that all existing credit (Talk value and validity) will expire upon porting and not be carried to the new Mobile Service Provider. Therefore, you are encouraged to plan accordingly.

(d) You need to understand that the services, SMS / MMS coverage (i.e. networks to which one can send SMS / MMS), Value Added Services, coverage area (i.e. places where one can log on to the mobile network), call charges and packages offered by the new Mobile Service Provider may differ from your current Mobile Service Provider.

(e) Choose wisely the timing of the change. Are you planning to travel outside the LSA / abroad during the porting process? There may be an impact on roaming if you travel during the porting process.

Q8. How can I port to a new Mobile Service Provider? 
A8. The salient steps involved are as follows :-

(i) You will have to go to the new Mobile Service Provider’s Service Centre or Authorised Dealer to request for porting of your mobile number. Fill in a Service Registration Form and pay the porting fees for processing. (Presently BSNL is not charging any fees for porting into BSNL.)

(ii) The Recipient Operator shall ask the subscriber to send a SMS to Donor Operator to request for UPC (Unique Porting Code) using short code 1900 from the mobile number which is sought to be ported.

(iii) The SMS text for requesting UPC by a subscriber shall be the word ‘PORT’ followed by a space followed by the ten digit mobile number which is to be ported which shall be case insensitive. (i.e. it can be port or Port etc.) (eg PORT XXXXXXXXXX and send it to 1900) 

(iv) Upon receipt of the SMS, the Donor operator shall forthwith send back a reply SMS containing a unique porting code through an automated system. Subscriber will fill the UPC in the Application form for porting. 

(v) In case the subscriber’s CLI does not match with the ten digit mobile number, UPC shall not be allotted but a message shall be generated to inform such subscriber that the CLI does not match with the mobile number. 

(vi) UPC allocated to a subscriber shall be valid for a period of fifteen days from the date of request or such time till the number is ported out, whichever is earlier, for all service areas except Jammu & Kashmir, Assam and North East licensed areas the validity for the UPC shall be for a period of thirty days from the date of request or till such time the number is ported out, which ever is earlier, irrespective of. number of requests the subscriber makes; in case of J&K pre-paid mobile subscriber to get UPC - call 1900 instead of sending SMS. 

(vii) You will be issued a new SIM card by the new service provider. 

(viii) Upon approval of porting request, the new Mobile Service Provider will inform you the date and time of porting. You are required to change your SIM card at the said time. In case of problem you need to contact the new Service Provider.

Q9. How long does it take to port to the new Mobile Service Provider? 
A9. The porting process will take at least seven days in all LSAs except NE, Assam & J&K. in these three LSAs porting will take more time.

Q10.Can I port my number more than once? 
A10. Yes, but you cannot make more than one porting request at a time to different Mobile Service Providers. Also you should fulfil all the eligibility conditions including at least 90 days subscription with your current Mobile Service Provider.

Q11. Can I decide the date and time at which my number is ported? 
A11. No, you cannot dictate when your number should be ported. It is all automated and upon approval of porting request, the new Mobile Service Provider will inform you the tentative date and time of porting.

Q12. Before porting, I have to settle all necessary payments with the current provider. However, there will be a period between the final payment day and the porting day. To which provider do I have to pay for the transactions made during the time gap?
A12. You will have to pay to your previous Mobile Service Provider, and ensure to settle your account with the old service provider. While applying for porting, you need to clear all the bills issued to you till that time. All bills issued subsequent to the porting application also need to be cleared by their due date failing which, the connection is liable to be disconnected by the new service provider.

Q13. How much would it cost me to port to a new mobile service provider? 
A13. BSNL is not charging any fee from subscriber for mobile number portability. However cost of SIM card will be charged as per plan opted by subscriber.

Q14. Can I cancel my port request after applying for porting? Will I get a refund? 
A14. Yes, You may cancel your port request with your new Mobile Service Provider within 24 hours of making the port request.

Q15. Do I get a new SIM card when I change my Mobile Service Provider? 
A15. Yes, the new Mobile Service Provider will give you a new SIM card.

Q16. Do I need to cancel my existing services before I port to a new Mobile Service Provider? 
A16. No, you do not have to cancel your existing services. Your existing services with the current Mobile Service Provider will automatically be terminated once you have successfully ported to the new Mobile Service Provider.

Q17. Will I still enjoy the same Services during the porting process? 
A17. Yes, you will still enjoy the same Services, except for International Roaming Services, which your current Mobile Service Provider may suspend upon your porting request.

Q18. After porting, will I enjoy the same services from the new Mobile Service Provider? 
A18. No, you can only port your number and not services.. You must re-register for all the value-added services (VAS) that you want to subscribe to with the new Mobile Service Provider. You need to know that the new Mobile Service Provider is not obligated to provide identical services.

Q19. What should I do, if I have taken a connection under Handset bundling scheme? 
A19. You have 2 options:

Option 1 : To continue with your existing Mobile Service Provider until your contract expires, then only request for port.

Option 2 : Cancel your existing contract after complying with the exit clause in the contract for its premature termination and then apply for porting.

Q20. Can my request be rejected by my current Mobile Service Provider? 
A20. Yes, if you do not meet the eligibility criteria for porting.

Visit website www.bsnl.co.in for more information.

 

 

 

Customer guide for availing the facility of Mobile Number Portability

TELECOM REGULATORY AUTHORITY OF INDIA 

Customer guide for availing the facility of Mobile Number Portability 

Mobile Number Portability (MNP) is the facility for users to switch to any mobile operator in the same Licensed Service Area (LSA), while retaining their existing mobile number . Sim card and all services on the mobile connection will change and will be provided by the new operator. 

Request for porting

I. Contact the new mobile service provider to whom you want to port your  mobile number.
II. Obtain Customer Acquisition Form (CAF) & Porting Form.
III. Read the eligibility, probable reasons for porting rejection and other conditions carefully.
IV. If eligible, fill up the CAF and Porting Form. For filling up of porting form you need a ‘Unique Porting Code’ (UPC)

V. To obtain UPC send SMS from the mobile number you want to port to the number ‘1900’ with text ‘PORT’ followed by space followed by your 10 digit mobile number you want to port. [ As pre-paid SMS is not permitted, in Jammu & Kashmir the subscriber has to dial ‘1900’ to get an UPC, the operator at ‘1900’ provide the UPC after verifying subscriber number with CLI. ]
VI. It may be noted that you will receive an auto generated 8 digits UPC from the Donor operator. The first two characters of the UPC consists of ‘Alphabets’ and remaining 6 digits will be numerical characters except
zero.
VII. Submit the duly filled Porting Form and CAF along with requisite documentary proof to the mobile service provider.
VIII. If you are a post paid subscriber, submit a paid copy of the last bill issued along with Porting Form and CAF.
IX. Obtain new SIM card from the new service provider
X. Service provider may charge porting charge maximum upto j 19/-

You can withdraw your porting request within 24 hrs of applying. However, the porting charge is non-refundable. 

Activation of ported number:

XI. Your new mobile service provider will intimate you the date & time of porting on your mobile phone.
XII. Change over takes place on the 7th working day (15th working day in  case of Jammu & Kashmir, Assam and North East service areas).
XIII. The service disruption time shall be around 2 hrs during night time of the date/time of porting.
XIV. Replace the old SIM with the new SIM provided by your new mobile service provider after the specified date and time.

Eligibility and Other Conditions

You are allowed to move to another mobile service provider only after 90 days of the date of activation of your mobile connection or from the date of last porting of your mobile number, which ever is applicable. You are allowed to change mobile service provider within the same service area only. 

If you are a postpaid subscriber, please ensure that you have paid all the dues as per your last bill (You will have to sign an undertaking in the Porting Form also).

If you are a Pre-paid subscriber, please note that the balance amount of talk time, if any, at the time of porting will lapse.

Detailed regulations are accessible in TRAI website www.trai.gov.in

source: http://mrsupport.blogspot.com/

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EPFO may fix minimum pension at Rs 1,000 per month tomorrow

Retirement fund body EPFO could take a final call on fixing the minimum pension for its subscribers at Rs 1,000 per month, during a meeting of the Central Board of Trustees (CBT) scheduled tomorrow.

According to an Employees' Provident Fund Organisation's trustee, D L Sachdev, the CBT could fix minimum pension at Rs 1,000 per month for its subscribers.

The proposal is listed on the agenda for the meeting of CBT, the EPFO's apex decision making body.

The trustees body headed by the labour minister, will also discuss the proposal to issue contribution cards similar to bank passbooks to its over 4.72 crore subscribers, which would be updated on monthly basis from April 1, this year.

According to EPFO data, as of March 31, 2010, there were 35 lakh pensioners subscribed to the retirement fund body, of which 14 lakh persons get a monthly pension of less than Rs 500.

The number of EPFO pensioners getting a monthly pension of Rs 1,000 is 7 lakh. The data reveals there are cases where pensioners are getting a monthly pension as low as Rs 12 and Rs 38.

As per estimates, the proposal to hike the minimum pension to Rs 1,000 per month will require an additional contribution of 0.63 per cent of subscribers' basic pay and dearness allowance to the pension account.

The hike in contribution will be over-and-above the 8.33 per cent contributed by employers toward the pension account of employees, as well as the 1.16 per cent provided by the government under the scheme.

Source:ET

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CHILDREN EDUCATION ALLOWANCE

DOWNLOAD ==>> CHILDREN EDUCATION ALLOWANCE

 

 

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solution for R net Communication Error HTTP IS not registered

Do the following steps to rectify this problem

1. Go to the folder C:\windows\System32\drivers\etc ( if you have installed windows on D partition  then the path will be like D:\windows\System32\drivers\etc)

2. Open the file “Hosts” file using notepad

3. There will be an entry like the following inside the hosts file
 127.0.0.1       localhost

 Add one more entry below.
 218.248.43.143 regnnet.ptcmysore.gov.in

 

-
With Regards

                                                      Help Desk
                                                      Center for Excellence in Postal Technology 
                                                      Postal Training Center Campus
                                                      Mysore 570010
                                                      Karnataka , India

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Post Office Savings Schemes at a glance......

Scheme	Interest payable, Rates, Periodicity etc.	Investment limits and Denominations	Salient features including Tax Rebate
Post Office Savings Account	4.0% per annum on individual/ joint accounts.	Minimum INR 50/-.	Cheque facility available.  Interest Tax Free.
5-Year Post Office Recurring Deposit Account	On maturity INR 10/- account fetches INR 738.62/-. Can be continued for another 5 years on year to year basis.	Minimum INR 10/- per month or any amount in multiples of INR 5/-. No maximum limit.	One withdrawal upto 50% of the balance allowed after one year. Full maturity value allowed on R.D. Accounts restricted to that of INR. 50/- denomination in case of death of depositor subject to fulfillment of certain conditions. 6 & 12 months advance deposits earn rebate.
Post Office Time Deposit Account	Interest payable annually but calculated quarterly. Period          Rate 1 yr. A/c      7.70% 2 yr. A/c      7.80% 3 yr. A/c      8.00% 5 yr. A/c      8.30%	Minimum INR 200/- and in multiples thereof. No maximum limit.	Account may be opened by individual.   The investment under this scheme qualify for the benefit of Section 80C of the Income Tax Act, 1961 from 1.4.2007.
Post Office Monthly Income Account Scheme	8.2% per annum   w.e.f. 01.12.2011	In multiples of INR 1500/- Maximum INR 4.5 lakhs in single account and INR 9 lakhs in joint account.	Maturity period is 5 years. Can be prematurely encashed after one year with some conditions.  No Bonus   is admissible on maturity in respect of MIS accounts opened on or after 01.12.2011.
15 year Public Provident Fund Account	8.6% per annum w.e.f. 01.12.2011	Minimum INR. 500/- Maximum INR. 1,00,000/- in a financial year. Deposits can be made in lumpsum or in 12 installments.	Deposits qualify for deduction from income under Sec. 80C of IT Act. Interest is completely tax-free. Withdrawal is permissible every year from 7th financial year. Loan facility available from 3rd Financial year. No attachment under court decree order.
National Savings Certificate (VIII Issue)	INR. 100/- grows to INR 150.90 after 5 years.	Minimum INR. 100/- No maximum limit available in denominations of INR. 100/-, 500/-, 1000/-, 5000/- & INR. 10,000/-.	A single holder type certificate can be purchased by an adult for himself or on behalf of a minor or to a minor. Deposits qualify for tax rebate under Sec. 80C of IT Act. The interest accruing annually but deemed to be reinvested will also qualify for deduction under Section 80C of IT Act.
National Savings Certificate (IX Issue)	INR. 100/- grows to INR 234.35 after 10 years.	Minimum INR. 100/- No maximum limit available in denominations of INR. 100/-, 500/-, 1000/-, 5000/- & INR. 10,000/-.	A single holder type certificate can be purchased by an adult for himself or on behalf of a minor or to a minor. Interest on these certificates shall be liable to tax under the Income-Tax Act, 1961 (43 of 1961, on the basis of annual accrual specified in rule15, but no tax shall be deducted at the time of payment of discharge value.
Senior Citizen Savings Scheme	9% per annum, payable from the date of deposit of 31st March/30th Sept/31st December in the first instance & thereafter, interest shall be payable on 31st March, 30th June, 30th Sept and 31st December.	There shall be only one deposit in the account in multiple of INR.1000/- maximum not exceeding rupees fifteen lakh.	Maturity period is 5 years. A depositor may operate more than a account in individual capacity or jointly with spouse.  Age should be 60 years or more, and 55 years or more but less than 60 years who has retired on superannuation or otherwise on the date of opening of account subject to the condition that the account is opened within one month of receipt of retirement benefits. Premature closure is allowed after one year on deduction of 1.5% interest & after 2 years 1% interest. TDS is deducted at source on interest if the interest amount is more than INR 10,000/- p.a.  The investment under this scheme qualify for the benefit of Section 80C of the Income Tax Act, 1961 from 1.4.2007.

source:- indiapost

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Mouse and keyboard should match the user

With or without a cable, special keys or an ergonomic shape — when buying a mouse and keyboard there are a lot of decisions to be made. The experts say that the most important factor is what will the devices be used for — game players will have different needs to office workers.

How the user experiences the computer depends a lot on the input devices, according to a study by the Swiss Federal Institute of Technology (ETH) in Zurich. For example the wrong keyboard can lead to wrist problems.

Users should think carefully before buying input devices. In the office particularly a person’s hands are on the keyboard and mouse all day so it’s vital that they’re comfortable.

“The size of the mouse should not be based solely on the size of the hand,” said Christoph Giese of the German computer magazine Chip.

“It’s also important how the user holds the mouse.” For example some users put their whole hand over the mouse so the mouse must match the size of the palm while other people who use just three fingers on the device can live with a smaller model.

With modern mice which use optical scanning a mouse pad is no longer required. In this case the important thing is that the mouse is on the right surface. Glass, precious metals, mirrors or black velvet should be avoided, according to Giese.

When choosing a keyboard the situation is similar to picking a mouse: whether it has forward or backward-inclined keys, a wrist rest or a split keyboard layout, what matters most are individual needs.

Many keyboards now come with keys that can be programmed to carry out special functions such as volume control.

When game-playing is the goal, personal taste is again the dominant factor. “While one player likes to use the keyboard for game functions, another prefers to use the mouse buttons, for example in first-person-shooter games to shoot or jump,” said Frank Stoewer of German computer magazine PC Games Hardware.

The number of special keys also depends on the game, for example command combinations that can be achieved with a single keystroke.

But a good player keyboard requires more than just gimmicks and macro-keys, according to Stoewer. “The feel, the ergonomic aspects such as height adjustment, the wrist rest, a clear layout, the shape, as well as the tactile feel of the keys, in my opinion these are more important.” Cable-free keyboards and mice have long been available and latency is no longer an issue for these wireless devices, said Stoewer.

However, there are other drawbacks such as the need for batteries.

Devices that communicate wirelessly are clearly preferable to ones that communicate via infrared with a receiver, Giese said.

The touchscreen keyboards of tablet computers can be difficult to operate. In this case an external keyboard can be attached. “Buyers should always look first at the accessories shop of the manufacturer for the right parts for their device,” said Giese.

Thanks to Bluetooth, mice and keyboards are compatible with most tablets. Connections have a range of at least 10 metres and are less susceptible to interference than radio technology, although more power is used.

Source : thehindu dtd 20/02/2012

via- mrsupport.blogspot.com

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