Settlement of claims
With nomination
With legal evidence
Without nomination
Sanctioning power
Checking of application
Documents to be attached
SB Claims
3 WAYS
1. With Nomination
2. Without Nomination
3. With legal Evidence
With Nomination…
Application (Simple format)
Pass book
Death certificate
Powers:
SPM: Rs 1000
LSG SPM: Rs.2000
HSG SPM: Rs.5000
HSG PM:Rs. NO limit
Check the particulars in the claim form.
Satisfy yourself with the “Fact about the death”
Detailed verification only in case of doubt‐(113‐6/2003 dated 20.04.2004)
Balance, Nomination details & Free from court attachment to be got verified from HO
Action at SO on receipt of application
Examine the application
Satisfy about identity of the claimant
Attest the copy of death certificate
Impress date stamp on the application
Forward to HO for verification of balance and court attachment
On receipt after verification the SPM will issue sanction if it is within his limit
Action at HO
HO will‐
Verify the balance and nomination
Check whether there is any court attachment
See whether the account is pledged
See whether pledge is released if pledged
Forward the application to SO if it is within SPM limit
3 Legal Evidences…
Probate of Will
Succession Certificate
Letter of Administration
Legal Evidences…
When there is no Nomination + amount of claim exceeds Rs.1,00,000
Head Postmaster will sanction the claim
Fact of the death need not be verified
Genuineness of the legal evidence may be confirmed before making payment
Without Nomination…
Obtain SB 84 form, along with consent/ dissent statements
Death Certificate
Pass book
Get the attestation verified.
Claims are decided based on Discretionary powers.
Discretionary Powers:
T/S SPM Rs. 1000
LSG SPM Rs. 2000
HSG SPM, PM Rs. 5000
Gezetted PM, SPOs Rs. 20,000
Gr. A‐SSP/ CPM Rs. 50,000
DPS Rs. 75,000
PMG, CPMG Rs.1,00,000
Better and Easiest Way…
Get the Oath Administered in SB‐84 form
Claimant to produce all documents + SB 84
Should be known to SPMs/ can be identified by a person known to the Post Office
Claimant will sign before SPM
SPM signs immediately.
Oath…
No further verification is required (14‐71/80‐SS/SB dated 20.9.82 and 2.8.82)
Wait for 3 months from the date of death
Claimant is explained of Provision of Sec 193 of IPC
Department is free from any litigation vide Sec 5 of Govt SB Act 1873
Person giving false oath is punishable under law.
Oath
Verification of consent statements is not necessary
No notice to the near relatives is necessary
Declaration on oath/solemn affirmation can be made before any sanctioning authority irrespective of the amount of claim.
Verification of death certificate
G.I Dept of Posts Lr No 113‐b/2003‐SB dated at New Delhi the 20‐04‐2004
Verification of death certificate is necessary only when there is a doubtabout the genuineness of the certificate
S C Claims
The nominee can encash the certificate after maturity
Nominee can opt for fresh certificate issued in his name after settlement of claim
In case of two or more claimant,they may opt for fresh certificate in their name‐joint A or joint B
In case of two or more nominee,they have option to subdivide the certificate and have fresh certificates issued in their name
In case of two nominee, if one nomnee predeceased the investor, the surviving nominee will claim.
On the death of last surviving nominee claim will be settled in favor of legal heir of the nominee.
Sanctioning authority and power
Head Postmaster and Sub postmasters,
Selection grade and Time scale sub postmasters,
Settle irrespective of the amount
Head postmaster will not have jurisdiction in SO claims
With Legal Evidence
Succession certificate is necessary if the amount exceeds Rs 1,00,000/
Time scale SPM can sanction up to Rs 1000/
Divisional Head will sanction the claim relating to certificates registered at Time scale SO
LSG SPM and Head postmaster will settle claim of any amount
Without nomination and legal evidence
Divisional Head settle the claims of certificates of sub post offices exceeding the powers of SPMs
Settlement only after three months from the date of death of the investor
Gazetted Postmaster will not sanction the claims of certificates of the SOs under his jurisdiction which is beyond the powers of SPM
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