After updating SpeedNet to version 4.3 it shows error in BNPL speed post booking. While trying to do data entry of BNPL article it shows an error
"The office with the pincode......is not found in the office master list. Please update the office master database first and retry".
The required cities are added with appropriate distance slab freshly after updating the software.
All the added pincodes are properly mapped with distance. Mapping is done from 'Supervisor --> bulk customers --> Configuration --> cities'. I have also checked 'Supervisor --> bulk customers --> Configuration --> Map Pincode - Distance Slab' window and there is no unmapped offices shown in the list. The error message tales that
'Please update the office master database first and retry'.
Is there any way to upload the office master data to database from the 'office master' text file available in the SpeedNet folder.
Yes.
Procedure To Upload Office Master
Please do the following for updating the latest offices master data:
- Download the latest office master file from the Speednet MIS.
- Update the offices data using the option in Speednet communication-->Update Offices.
- Update the offices data under
Supervisor-->Master-->Offices-->Add Additional Offices-->Update option.
- Enter the pincode and click on fetch button. In case details for the required offices are available, then the office master updation is done properly. Else, do the office master updation once again.
- If pincode details are available, update the pincode - distance slab mapping under
'Supervisor --> bulk customers --> Configuration --> Map Pincode - Distance Slab' window.
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