ERROR - CREDIT ACCOUNT IS INVALID STATUS OR TOTAL FROZEN WHILE RD DEPOSIT IN DOP FINACLE

Error "Credit Account is Invalid Status or Total Frozen" while RD Deposit in DOP Finacle

CRDP is used for RD installment Deposit in DOP Finacle. An error is coming while deposit the RD installment like "Credit Account is Invalid Status or Total Frozen" . This error looks like as screen shoot given below.Click and Looks in enlarge view

Now we should inquire the Account detail. Please use CRDACM command.

• Menu Shortcut - CRDACM
• GO
• Function - I-Inquire
• A/c ID - RD A/c No.
• GO
• The following screen will be displayed.

• Discontinued Filed is "Y". Its means the account status is Discontinued. It should be "N".
• Now Invoke Menu CRDACM
• GO
• Function - M-Modify
• A/c ID - RD Account No.
• GO
• The following screen will be displayed.

• Change the Status Discontinued as "N" given as screen shoot.
• Verify from supervisor in same command.
• Now you are able to deposit RD installment in CRDP.

source:- finacle solution blog