Process of Handling missing credits in SB Scheme

Procedure to handle missing credits in SB/RD/PPF schemes in DOP Finacle

• During migration from Sanchaypost to Finacle application for some accounts in SB/RD/PPF schemes there might be missing credits due to user mistake.
• The process of handling to solve the missing for the schemes SB/RD/PPF schemes are mentioned in step by step manner in the below procedure.
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• Process of Handling missing credits in SB Scheme

• First thing is verify the missing credit properly and make sure there is genuine missing credit then only proceed for the below steps.
• Make an error and then report the matter to Divisional Head, after approval only proceed for balance correction.
• The credit entries are to be made in the corresponding accounts with correct value date. 
• After cross verification of SBCO supervisor there is a special  menu for SBCO supervisor  for interst correction i..e, HIARM in which we can give IR correction.
• SBCO supervisor has to make IAR entry in Finacle as follows:

Invoke HIARM menu

Select ADD / A - A/Cs

Enter the account number / press F4

Enter  the amount to be credited

Select CREDIT Interest

Select CREDIT run indicator

Enter applicable from date as 01/04/2015

Enter the OM number in Remarks column

Click on SUBMIT

• For more information and step by step procedure to give IR (Interest Correction) using the menu HIARM CLICK HERE

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