Procedure to handle missing credits in SB/RD/PPF schemes in DOP Finacle
- During migration from Sanchaypost to Finacle application for some accounts in SB/RD/PPF schemes there might be missing credits due to user mistake.
- The process of handling to solve the missing for the schemes SB/RD/PPF schemes are mentioned in step by step manner in the below procedure.
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- Process of Handling missing credits in RD Scheme
1.MATTER SHOULD BE REPORTED TO DO/RO/CO/DIRECTORATE FOR GETTING APPROVAL ACCORDING TO SANCTION LIMIT.
2.PLEASE BE SURE THAT AMOUNT WAS DEPOSITED AND ENTERED IN DAILY ACCOUNT/CASH BOOK AS RD DEPOSIT.
3.RECOVER DEFAULT FEE FROM OFFICIAL RESPONSIBLE FOR NON POSTING AND CREDIT TO UCR.
4.ISSUE SANCTION FROM SSPO'S FROM UCP EQUAL TO THE AMOUNT CREDITED+DEFAULT FEE.
5.GO TO FINACLE INVOKE CRDP TRANSFER FUNCTION AND DEBIT THE OFFICE ACCOUNT 0326. VALUE DATE CAN BE TODAY DATE ONLY.
6. DEDUCT THIS AMOUNT FROM RD CONSOLIDATION MANUALLY. DO NOT CHARGE ANYTHING IN UCP IN CASH BOOK.
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